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Thank you for your interest in subscribing to our chapter news. If you're having trouble receiving e-mails from us, please take a look at our whitelist instructions. 

White Listing Email

If you are having trouble receiving mail from us, a firewall or spam filtering service is likely the cause of the issue.  However, you can white list several domains and IP addresses to ensure safe delivery.  Depending on your e-mail service, you may be able to do this yourself, or you may need the assistance of your IT administrator.  We recommend white listing the following:

  • starchapteremailhost2.com 67.43.2.30
  • hostemail1.starchapterhost.com 209.59.162.85
  • hostmailbox1.starchapterhost.com 67.43.7.204
  • hostapp1.starchapterhost.com 67.43.0.3
  • hostapp2.starchapterhost.com 209.59.143.168
  • hostapp3.starchapterhost.com 67.225.172.119
  • hostapp4.starchapterhost.com 209.59.144.126
  • starchaptermail.com 69.60.117.130
  • 166.78.71.148

Messages from our website will usually have the same reply-to email address on them, such as webmaster@dallas-ashrae.org, secretary@dallas-ashrae.org, or president@dallas-ashrae.org.  Adding these addresses to your address book or contact list can also help ensure delivery.  Adding webmail@dallas-ashrae.org to the address book or contact list can also help.  These changes can be helpful if e-mails are being reported as bounced, too.

If you have tried the above and you're still having problems receiving e-mail, please contact us.